HAKIM LOGISTICS LLC accepts returns and refund requests for eligible women’s clothing according to the following policy.
1. Return Time Frame
Customers may request a return within 30 days after receiving the order.
Return requests submitted after 30 days from the delivery date may not be accepted.
2. Return Address
350 VISTA COURT DR APT 2310, Plano, TX 75074
Customers must contact customer service and receive return instructions before sending any women’s clothing back.
3. Return Requirements
To be eligible for a return, women’s clothing must be unused, in original condition, and include original packaging and any included accessories or components, where applicable.
Returned women’s clothing must not show signs of use, damage, alteration, or any condition that affects resale eligibility.
Customers must provide order information and contact customer service before sending any return.
4. Return Shipping Responsibility
Customers are responsible for return shipping costs if the return is requested due to personal reasons, incorrect selection, change of mind, ordering the wrong women’s clothing product, or other reasons not caused by product defects or shipping errors.
HAKIM LOGISTICS LLC will be responsible for return shipping costs when the women’s clothing product received is damaged, defective, incorrect, or there is an error caused by us.
Customers should use a shipping method with tracking information when returning women’s clothing. HAKIM LOGISTICS LLC is not responsible for returned packages that are lost during transportation.
5. Refund Processing Time
After we receive and inspect the returned women’s clothing product, approved refunds will be processed within approximately 3 days.
6. Refund Method
Refunds will be issued to the original payment method used for the purchase. Processing time may vary depending on the payment provider or financial institution.
7. Non-Returnable Situations
Returns may not be accepted for women’s clothing products that have been used, damaged by customers, altered, or do not meet the return requirements.
Orders returned without prior communication or approval may not be processed.